
Spritz Collection
Important Updates for both Canadian and U.S. Orders
Canadian Customers: Due to the recently announced Canada Post strike, some orders are experiencing unexpected delays in transit. Your package may appear “stuck” in the tracking system—rest assured, it has not been lost and will continue moving as soon as the strike is resolved. We understand how frustrating shipping delays can be and sincerely appreciate your patience. Please note that, as of September 26th, all Canadian orders will be shipped via an alternate carrier.
U.S. Customers: Due to recent changes in U.S. Customs regulations, all Spritz Collection orders shipping from Canada are subject to import duties and taxes, which are determined and collected by U.S. Customs. These fees are beyond our control and are payable by the customer upon delivery. Fees for apparel and home goods can be up to 50% of the order value and may include additional carrier charges. These costs cannot be reimbursed, and U.S. returns are not accepted. Please keep this in mind before placing your order. For more information, please read our Shipping & Delivery policy.